Privacy Policy

Effective date: September 17, 2026

Introduction
Omnera Labs ("we", "us", "our") operates https://omneralabs.com. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices — without including any physical address.

Contact
Phone: +1 (720) 821-9569
Email: support@omneralabs.com

1. Information we collect

  • Information you provide: name, email, phone number, billing & shipping details (when you place an order), payment information (processed by third-party payment processors), and messages you send via contact forms.
  • Automatically collected: IP address, device/browser type, pages visited, referrer, time stamps, cookies and similar tracking technologies.
  • Third-party sources: We may receive information from analytics providers, advertising platforms, and social networks if you interact with our profiles.

2. How we use your information

  • To process and fulfill orders, provide customer support, and communicate order status.
  • To process payments via our payment providers. We do not store full payment card details on our servers.
  • To improve and personalize your experience, analyze site usage, and troubleshoot.
  • To send marketing emails with your consent; you can unsubscribe any time.
  • To comply with legal obligations and prevent fraud.

3. Cookies and tracking
We use cookies and similar technologies for essential site functions, analytics, and advertising. You can manage cookie preferences through your browser and opt-out of targeted advertising via the opt-out tools provided by advertising networks.

4. Sharing and disclosures

  • Service providers: fulfillment partners, payment processors (e.g., Shopify/Stripe/PayPal), analytics & email providers.
  • Legal requests: We may disclose information to comply with laws or protect rights.
  • Business transfers: If we merge or sell assets, customer data may be transferred as part of the transaction.

5. Data retention & security
We retain personal information as long as necessary for the above purposes or as required by law. We use administrative, technical, and physical safeguards to protect data, but no method is 100% secure.

6. International transfers
If you are outside the US, your data may be transferred to, stored, and processed in the US or other countries with different data protection laws. We take steps to protect the transfer.

7. Your rights
Depending on your jurisdiction: access, correct, delete, or port your personal data; restrict or object to processing; and withdraw consent. To exercise rights, contact support@omneralabs.com or call +1 (720) 821-9569.

8. Children
We do not knowingly collect information from children under 16. If you believe we have such data, contact us to request deletion.

9. Changes to this policy
We may update this policy; changes are effective when posted. Effective date is shown at top.