Refund Policy

Last updated: September 17, 2026

Returns
Returns accepted within 30 days of delivery if items are unused, in original condition, and in original packaging.

Non-returnable items
Some items such as opened consumables or final sale products cannot be returned.

How to return
Email support@omneralabs.com with your order number and reason for return.

Refunds
Refunds are issued to the original payment method within 7 to 14 business days after receiving the return. Shipping fees are non-refundable unless we shipped the wrong or defective item.

Exchanges
Exchanges may be possible depending on stock. Contact support@omneralabs.com.

Damaged or defective products
Report within 7 days of delivery with photos for faster processing.

Contact
support@omneralabs.com | +1 (720) 821-9569